Shipping & Delivery Policy

At Gondal Farm, we are committed to ensuring a smooth and efficient delivery process for all our customers. This Shipping & Delivery Policy outlines our shipping methods, timelines, costs, and related details. By placing an order on our website, you agree to the terms stated in this policy.

1) Shipping Methods

  • All orders are shipped via reputed courier services to ensure timely and secure delivery.
  • Orders will be delivered within 6-8 days to most locations across India.

2) Order Processing

We strive to process and dispatch orders quickly:

  • Orders are typically processed within 1-2 business days from the time of placement.
  • Orders placed after 6 PM will be processed on the following business day.

3) Shipping Costs

  • Free Shipping for orders above 3 kg.
  • For orders below 3 kg, a shipping charge of ₹70 per kg applies.
  • Cash on Delivery (COD) charges are additional and will be calculated at checkout.

4) Tracking Your Order

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking link.
  • You can use the provided tracking number to check the real-time status of your package.

5) Delivery Timeframes

  • Standard delivery time is 6-8 days, depending on the location.
  • While we strive to meet estimated delivery timelines, external factors such as weather conditions, courier delays, or unforeseen circumstances may affect delivery times.

6) Delivery Address

  • Please ensure that the shipping address is accurate and complete during checkout.
  • We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided at checkout.

7) Undeliverable Packages

  • If an order is returned to us due to an incorrect address or other delivery failure reasons, we will contact you to arrange for reshipment.
  • Additional shipping charges may apply for reshipping.

8) Contact Us

For any queries regarding shipping or delivery, please contact our customer support team:
Email: gondaldeshimasala11@gmail.com
Phone: +91 81605 62093
Address: Gondal – 360311, India